Administration


Meet The Administrators

The main role is to help you with your booking enquiries.



To help you, if you have had a problem getting through on the phone, Tuesday and Thursday mornings are always quieter. The phone never seems to stop ringing on Monday, Wednesday and Friday mornings.


Liz

Administration Manager

Hi I'm Liz, I have been an administrator since February 2014. Most of you will know me from booking your pets holidays. I work with a great team and enjoy being surrounded by your pets. My own are two Staffies and Bobby the cat.

Joel

Director and Administrator

I was born and bred here at Newgate and I am now lucky enough to work here full time. Newgate has always been my home and I have helped out in the business along with the rest of the family. For a while I followed a career in horticulture gaining various City and Guild qualifications and a degree in Landscape Architecture. Since becoming a manager in 1987 I have helped restructure and redesign the business and gained 4 animal related NVQs. I love working here as I get to share all the wonderful pets with a great clientele and my colleagues are my extended family.

Pat

Administrator

I started working at Newgate Kennels in August 1999. I was a client at Newgate Kennels and Joel happened to ask me if I knew of anyone who would be willing to put the data base on the new computer he had recently had installed. I agreed to do it and have been here ever since. Originally, I qualified as a Medical Secretary. I enjoy working at Newgate Kennels because I have always been interested in animals, especially dogs and have 5 at home and 2 cats. My spare time is taken up looking after my family, learning Spanish and helping to re-home unwanted animals, especially dogs.

Sophie

Administrator

I joined Newgate Kennels in 2002 as a part time member of staff and in 2007 became full time. I have since completed 3 NVQs in Customer Service Level 2, Management Level 3 and Animal Care Level 3. My son was born early in 2015 and I took the rest of the year out to look after him, I now currently work on a part time basis. I love working at Newgate Kennels as I get to see all my favourite animals, and enjoy getting to know new clients and their pets. I can’t say I have a favourite breed of cat or dog as working here has taught me it’s all about the pet’s personality.