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01.04.08
Our latest Newgate newsletter
Keep right up-to-date with what's
new at Newgate. Our most recent newsletter is now available to view.
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A happy pet is a healthy pet. Our philosophy
is to treat your cat or dog just how you would – with care
and affection. We ensure we learn as much about your pet as possible,
before they come to stay at Newgate.
If you are bringing your dog into us please be aware that
ALL dogs must be in by 2pm! This is due to our licensing laws and
hours. We also prefer the dogs to settle into our routine during
daylight.
We enclose a registration card in our welcome pack. This allows
us to record all your pets’ normal routine and diet, plus
any peculiarities! This means we can offer you and your pet(s) the
best service possible.
Should your pet(s) require medical attention, it is our policy to
use our clients own vet, whenever possible. We are also fortunate
in that we can call on our local mobile vet Claire McArdle. Claire
calls in on a regular basis, primarily to give health checks to
pets that are travelling abroad.
Separation anxiety
 It
is worst for you, honest! We suggest bringing your pet(s) early
in the day, to help them settle into their routine. It is advisable
not to feed your cats in the morning before they are to come to
us (often they will eat and go off for the rest of the day until
tea time). Try to be positive! Cats and dogs are very sensitive
and will pick up on any stress or upset you show.
Things to remember
- Business hours - Whilst the kennels are staffed 24 hours a
day, we ask clients to respect our business hours. The management
reserve the right to refuse animals outside the stated hours,
which are:
Monday to Friday: 8:00 am – 6:00pm (5:00pm in winter)
Saturday and Sunday: 8:00am – 2:00pm
Please note, in the interest and wellbeing of dogs, none will
be accepted after 2:00pm.
The kennels reception will be closed on Christmas day and New
Years day.
- All animals must be fully vaccinated. Due to the numerous
vaccines we recommend seeking your vets advice. Please bring
your pets vaccination certificates when presenting them at the
reception.
- The kennels are licensed by Macclesfield Borough Council
and inspected annually by a vet appointed by them.
- We do not advertise our business, new clients usually come
to us on recommendation from our current clients or vets. Whilst
vets frequently look around the kennels, we unfortunately do
not allow the general public or clients to look around. Please
consider the following points: (1) disturbance to animals already
boarding (2) bringing in viral infections (3) security reasons
and (4) insurance.
- We can only take a certain number of new clients per year.
This is because the booking system we use will only allow a
set number of clients on the database. This is to give all existing
clients a chance to make a booking, especially during our busy
times and throughout this year.
Once you have enquired and given us your details we will send
you a Welcome Pack! Please read through this and follow the
easy instructions. To confirm a booking we require payment in
advance (for first board only)
 We
do set aside ‘emergency kennels.’ In case of an emergency,
we always do our best to accommodate your needs but emergency
kennels can never be guaranteed.
 
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If you have any questions or worries
at all, then please do not hesitate to contact a member of our
well trained team on 01625 525409
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If you are considering bringing your dog, cat or small animal to
stay with us our full and up-to-date price list is available for
your convenience. You'll find it within the 'Services' section.
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out more...
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Why not spend a little of your time browsing our gallery? You'll
find lots of photos of the facilities at Newgate Kennels and Cattery
and also some of our Very Important Residents!
Find out more...
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