Reception


Meet The Reception



Lucy is our reception manager and is ably assisted by Sophie, Katie, Julie and our managers. All members of our front of house team have completed their N.V.Q Level 2 customer service, or our in house training.


Lucy G

Reception Manager

I have been working at Newgate Kennels since September 2011, since then I have achieved two NVQ qualifications in Animal Care Level 2 and Customer Service Level 2. My favourite breeds are the British and French Bulldogs as I have 2 at home as well as a Jack Russell and a Pug.

Sophie

Receptionist/ Merchandise

I joined Newgate Kennels in 2002 as a part time member of staff and in 2007 became full time. I have since completed 3 NVQ’s in Customer Service Level 2, Management Level 3 and Animal Care Level 3. After the birth of my two sons in 2015 and 2017, I now split my time between caring for my children and working part time. I love working at Newgate Kennels as I get to see all my favourite animals, and enjoy getting to knew new clients and their pets. I can’t say I have a favourite breed of cat or dog as working here has taught me its all about the pet’s personality.

Katie

Receptionist/ Grooming Assistant

I have been working at Newgate Kennels since August 2014. Since then i have learnt numerous drying and bathing techniques. My favourite breeds are English and French Bulldogs.