17
Oct 2022
Important Boarding Update

Important Boarding Update From 2 nd January 2023 Cats and Small Animals will need to be with us before 2pm. This has always been an existing rule for clients with dogs. We have made this decision in the interest of Animal Welfare, with pets arriving before 2pm it will give more time for our team to help the pets settle into their new surroundings on the first day of their board, even if it isn’t the pets first time boarding with us. We thank all our clients with Cats and Small Animals......

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05
Dec 2021

Cancellation Charges Our cancellation/ reduction of board policy is as follows:   For Bookings of between 1 – 14 Days (including day boards) Notice required: We ask for 7 days’ notice prior to the start of the board. Charges: Less than 7 days’ notice prior to the start of the board will incur a charge of 1 day’s board. Less than 24 hours’ notice or no notification prior to the start of the board will incur a charge of 25% of the board (minimum charge of 1 day).   For Bookings of......

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01
Aug 2021
Client Update 1st August 2021

Client Update 1st August 2021 An update on our services With more rain and strong winds forecast, welcome to a wintery August! Boarding Whilst our booking system is showing full for many periods during August and into September, this is changing on a daily basis. Please telephone 01625 525409 for an update on vacancies. If you are making plans for the remainder of the year, we strongly recommend that you book ASAP.  We appreciate that your plans might change. With this in mind there are no cancellation fees for rest of this......

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